Jay Martin Epile
IT support and systems engineer. I keep servers, networks and the people who depend on them running, with 13+ years in Cebu and Riyadh.
Experience
- Jan 2024 to now
Desktop Support Engineer
Moder Solutions Inc., Cebu
- Monitor server performance and verify database backups.
- Administer Microsoft Intune, including remote wipe and BitLocker.
- Support end users across branches; apply software and server updates.
- Review and guide the work of other IT staff.
- Feb 2022 to Dec 2023
IT Support
Link365 Global Solutions Inc. by createIT, Cebu
- Maintained Active Directory and MS Exchange servers.
- Troubleshot virtual servers and applications; reported on updates and backups to managers.
- Supported users remotely and over SSH.
- Nov 2018 to Aug 2021
IT Helpdesk
Flexi Finance Asia, Inc., Cebu
- Maintained Linux servers and virtual machines.
- Resolved end-user issues for employees and customers.
- Aug 2017 to Jul 2019
Senior IT Staff
Nissan Cebu Distributors Inc., Mandaue City
- Ran monthly server checks across multiple locations and branches.
- Proposed projects that sped up processes for staff and customers.
- Audited IT team performance; managed updates and database backups.
- May 2015 to Jun 2017
Telecommunication Technician
Prince Sultan Military Medical City, Riyadh, Saudi Arabia
- Troubleshot digital and analog telephone lines and networks.
- Maintained panel boards and main distribution frames; repaired phones and network cabling.
- Aug 2014 to May 2015
Website Technical Support
Sun.Star Publishing Inc., Cebu City
- Built event microsites and published news with WordPress and Drupal.
- Ran live streams and produced photo and video content.
- Feb 2013 to Aug 2014
Technical Support Engineer
Sea Olympus Marketing Inc., Mandaue City
- Managed VMware virtual machines, desktops, laptops and printers.
- Maintained Cisco and D-Link routers and switches, and Cisco IP phones.
- Handled data recovery, backups, asset inventory and preventive maintenance.
Homelab
I run my own infrastructure at home to practice what I do at work. This site is hosted there too.
Proxmox
Virtualization host for the containers and VMs that run everything below, including this site.
Tailscale
Private network between my devices, with Funnel publishing this site securely to the internet.
Nextcloud
Self-hosted file sync and storage that I control.
Zabbix
Infrastructure monitoring and alerting for hosts and services.
Grafana
Dashboards that turn monitoring data into something readable at a glance.
Wazuh
Security monitoring and endpoint visibility across the lab.
Skills
Systems and virtualization
Operating systems
Networking and telecom
Monitoring and security
Support and operations
Web and development
Education and training
BS Computer Engineering
University of Cebu, Main Campus. Graduated 2012.
Certificate in Industrial Technology
Cebu State College of Science and Technology. Graduated 2008.
Courses
- Fun + Security Online, DICT Philippines, 2022
- Introduction to Cybersecurity, Cisco Networking Academy, 2020
- NDG Linux Essentials, Cisco Networking Academy, 2019
Contact
Open to new IT support, systems and infrastructure roles. Based in Mandaue City, Cebu, Philippines.
jam2.epile@gmail.com